Terms of Use
These Terms of Use explain the conditions for using the Adel Spa website and requesting our massage, wellness, and spa services. They apply whenever you browse our website, contact our team, or book an appointment with us.
By accessing or using https://adelspa.ae/, you agree to these Terms of Use. If you do not agree with any part of these terms, please discontinue using our website and online services.
Using Our Website
Our website is provided to help you explore our treatments, learn about our services, contact our team, and request appointments.
You may use this website for personal and lawful purposes only. Activities that interfere with the operation or security of the website, attempt to gain unauthorised access, introduce harmful software, or disrupt the experience of other visitors are not permitted.
Although we regularly update our website, treatment availability, therapist schedules, prices, opening hours, and promotional offers may change without prior notice.
Booking Appointments
Appointments may be requested through our website, WhatsApp, phone, email, or any other booking method offered by Adel Spa.
Submitting a booking request does not automatically confirm an appointment. Your booking is confirmed only after you receive confirmation from a member of our team.
To help every guest enjoy the full treatment experience, we recommend arriving a few minutes before your scheduled appointment. If you arrive late, your treatment may be shortened to avoid affecting other appointments.
If you need to reschedule your appointment, please contact us as early as possible so we can assist you.
Prices and Payments
Unless stated otherwise, all prices displayed on our website are listed in United Arab Emirates Dirhams (AED).
Treatment prices, promotional offers, service availability, and package details may change without prior notice.
Where online payments are available, transactions are processed securely through trusted payment providers. Adel Spa does not store complete debit or credit card information on its own systems.
Payment is required before or at the time your treatment is provided unless another arrangement has been confirmed by our team.
Health Information
Massage and wellness treatments may not be suitable for every guest.
Before your appointment begins, please let your therapist know about any medical conditions, allergies, pregnancy, recent surgery, injuries, skin sensitivities, or other health concerns that may affect your treatment.
Providing complete and accurate information allows us to recommend suitable treatments and provide a safe, comfortable experience.
Where appropriate, Adel Spa may recommend changing or postponing a treatment if it is not suitable based on the information provided.
Our services are intended to support relaxation and general wellbeing and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Guest Responsibilities
To help us provide a relaxing experience for every guest, we ask that you:
- Provide accurate booking information.
- Arrive on time for your appointment.
- Inform your therapist of any relevant health conditions before treatment begins.
- Treat our therapists, employees, and other guests with courtesy and respect.
- Follow reasonable guidance provided during your visit.
Adel Spa reserves the right to refuse or discontinue a service if behaviour is abusive, threatening, inappropriate, or creates an unsafe or uncomfortable environment for guests or employees.
Promotions and Special Offers
From time to time, Adel Spa may introduce seasonal promotions, treatment packages, or limited-time offers.
Unless specifically stated otherwise, promotional offers cannot be combined with other discounts and remain subject to availability and any additional conditions that apply to the promotion.
Adel Spa reserves the right to modify or withdraw promotional offers without prior notice.
Website Content
All content published on this website, including text, photographs, graphics, logos, treatment descriptions, videos, branding, and website design, is the property of Adel Spa unless otherwise stated.
No content from this website may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
Third-Party Websites
Our website may contain links to third-party websites or online services for your convenience.
Adel Spa is not responsible for the content, availability, security, or privacy practices of websites we do not own or control. Once you leave our website, the policies of those websites will apply.
Limitation of Liability
We work to keep our website accurate, secure, and available. However, uninterrupted access cannot always be guaranteed, and occasional technical issues may occur.
To the fullest extent permitted by applicable law, Adel Spa is not responsible for delays, temporary interruptions, technical failures, or circumstances beyond our reasonable control.
Nothing in these Terms of Use limits any legal rights that cannot legally be excluded under the laws of the United Arab Emirates.
Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, services, business operations, or legal requirements.
The latest version will always be available on this page together with the updated Last Updated date.
Governing Law
These Terms of Use are governed by the laws of the United Arab Emirates.
Any dispute relating to these Terms of Use or the use of this website shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.
Contact Adel Spa
If you have any questions about these Terms of Use, please contact our team.
Adel Spa
12th Floor, Copthorne Hotel Dubai
Port Saeed, Deira
Dubai
United Arab Emirates
Opening Hours: 10:00 AM – 02:00 AM
Phone & WhatsApp: +971 50 408 4074
Email: [email protected]